The Reset Club is committed to protecting the privacy and confidentiality of our clients’ personal and health information. We collect personal information such as your name, date of birth, contact details, and health information including medical history, allergies, medications, pregnancy status, vital signs, and treatment notes for the purpose of determining eligibility, providing safe IV hydration services, and maintaining accurate medical records.

We comply with the Health Insurance Portability and Accountability Act (HIPAA) and applicable Florida laws. Your protected health information (PHI) is used and disclosed only as permitted by law for treatment, payment, and healthcare operations. We maintain reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.

Information may be shared only with licensed healthcare providers, medical directors, and third-party service providers involved in your care or business operations, all of whom are required to protect your information. We do not sell or rent personal or health information. As a mobile IV hydration service, we may communicate with you via phone, text, email, or electronic platforms regarding appointments, consent forms, and care coordination. 

By using our services, you acknowledge and consent to these communications.

You have the right to request access to your records and request corrections to inaccurate information, subject to applicable laws. The Reset Club reserves the right to update this Privacy Policy as necessary. Continued use of our services constitutes acceptance of any changes.